This is covered for five years. 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. Or, is that simply not true? Anyone have any suggestions for a fix that will save me a little money? register to join our community I get the impression that something in the RCM As Built data needs to change. I recently switched to a Droid phone and I now wish I was still using my Windows phone. I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. There has been no air bag event. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. I will take it in to the dealer when they get the rain sensor part in that they need to fix. My 2011 ford edge limited is saying my 911 assist is not operational. Do not ask for help in PM. I never had any issues with my Windows phones either. by Andyfocus Wed Nov 28, 2018 8:52 pm, Post i am the same as you just a forscan user still learning . by Tinchnick Wed Feb 17, 2016 6:06 pm, Post SUVS & CROSSOVERS. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. not sure about the parts, but I would like to see how you did this. by reyyer Sun Jun 20, 2021 12:06 pm, Post I have been having this problem since i did my Sync 3 conversion. Please register or login to enable Dark Mode. Re: 911 Assist not operational. 911 assist is not operational. There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. Powered by Invision Community, Ford Edge Lincoln MKX Modification and Technical Discussion. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. This site and the content appearing on this site is independent of Ford Motor Company. I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. by bill32399 Wed Feb 17, 2016 9:14 pm, Post Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. Ah, GM. 2013 Lincoln MKT Ecoboost - Elite and Technology Packages; Power Vista Roof - SOLD. Manage Preferences - by Steveturbo Wed Feb 17, 2016 6:01 pm, Post Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. 911 Assist not operational . Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. They said it will cost $110 just to diagnose the problem since I am out of warranty. Performance Upgrades - Maintenance - Modifications - Problem Solving. Now whenever I turn on the truck, I get a message through the stereo system. by Waldo Fri Jul 10, 2015 7:54 am, Post Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. They said it will cost $110 just to diagnose the problem since I am out of warranty. This site and the content appearing on this site is independent of Ford Motor Company. Then cost additional money to fix it. 2013 Limited EB. Members can start their own topics & subscribe to topics All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. I updated the software to the newest version and the 911 assist Ford Have Ford questions? Steveturbo Posts: 8658 Joined: Sun Jun 30, 2013 2:44 pm Location: NJ Vehicle: 2013 Limited EB. Your connected phone must have adequate network coverage, battery power and, signal strength. This is an upgrade from Sync 2/MyFord Touch to Sync 3.4. Skip to main content; Skip to Action Bar; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 . Vehicle: Ford f-150 2.7L Supercab 2016. still have not been able to figure out a solution. I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. Post by The Mini Raptor Wed Nov 28, 2018 12:38 pm. By by reyyer Sun Jun 20, 2021 12:50 pm, Post While in there I cleared all DTC's and changed the backup camera from European format to North America. Cookie Policy - Has anyone experienced this same issue and figured out the fix? MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. S1 . Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. by Steveturbo Wed Feb 17, 2016 6:12 pm, Post S http://www.mhford.com Has anyone experienced this same issue and figured out the fix? by reyyer Sun Jun 20, 2021 11:59 am, Post Sign up for a new account in our community. by ember1205 Fri Jul 03, 2015 8:35 pm, Post Thank you. 2010 Flex Limited AWD Ecoboost Tuxedo Black monotone w/ Charcoal Black Interior - Vista Roof, 2nd row buckets, 2nd row refer/freezer, Active Park Assist, 911 Assist Errors, Loss of Audio, Disabling Traction Control, Re: 911 Assist Errors, Loss of Audio, Disabling Traction Con, http://www.fordflex.net/forums/viewtopi 20&t=13211. I posted on the Escape forum this morning with no reply so far. Received 17 Likes on 16 Posts. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post . My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need to do in order to get it to start. Just no audio - Answered by a verified Ford Mechanic. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. 2022 2022 EcoSport. So may be phone related and not MFT related? Members can start their own topics & subscribe to topics Skip To Content Ford Logo Menu display menu close menu. Now there's a company that has been in the news lately. We use cookies to give you the best possible experience on our website. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. Post images of the scan with all the faults and strategies. by ember1205 Fri Jul 03, 2015 6:49 pm, Post 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. I have been unable to solve it. I have been having this problem since i did my Sync 3 conversion. I have a 2014 Escape and it is at 56000 miles so the warranty is out I'm sure. 1. the message " warrning! Terms of Service - I The audio stopped working due to a 911 assist fault. Contact Us - Functionality was great with SYNC. Cookie Policy - Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. register to join our community by reyyer Sun Jun 20, 2021 12:23 pm, Post My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? Enable 911 Assist - Option 1. While driving it the audio popped on for about a min then went back to entertainment unavailable Ford Mechanic: Shawn Few try this MASTER RESET by rschildwachter Mon May 14, 2018 5:30 pm, Post bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . I also would dearly like the fix. Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. Privacy Statement - Press OK . I had the same experience. What is part number for this unit if anyone knows or what is it exactly called? by ember1205 Mon Jul 06, 2015 7:37 pm, Post I know I can try a master reset as well. close menu. The audio stopped working due to a 911 assist fault. Covering the Explorer, ST, Lincoln Aviator, Sport Trac, We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. by Ecmbuster Sun Jun 20, 2021 12:55 pm, Post by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? There are no codes in the MyFord Touch APIM. These systems may become damaged in a crash. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. You can do this using the phone menu in Sync. I had an issue with sync once in f150 where Bluetooth wouldn't connect even when phone said it was. Post Top. by ember1205 Fri Jul 10, 2015 7:55 am, Post You can do this using the phone menu in Sync. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. I recently enabled my trailer brake control module using the OBDLink MX and forscan. Tuxedo black FLEX vista roof 18"Ford wheels. Advertising - Press OK. To enable 911 Assist, press the Arrows to highlight On. Maybe you'll get lucky and the APIM is the problem. Advertising - Press the Arrows until 911 Assist appears on the screen. See if it's turned on. 2. my outside temperature is not displayed any more. The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialed. Press OK . It has nothing to do with As-Built, it has everything to do with flash programming the correct strategy. Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. I have tried disconnecting the battery and and I am still getting the same messages. ". Ford personnel and/or dealership personnel cannot modify or remove reviews. still have not been able to figure out a solution. I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? Use voice-operated systems when possible; dont use handheld devices while driving. Dealer couldn't get the car to throw any errors when they were driving it around on Monday. Quoting the service invoice: "CONTACTED HOTLINE FOR ASSISTANCE, AWAITING REPLY." My 2011 ford edge limited is saying my 911 assist is not operational. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. New 2023 Ford Bronco 2 Door Velocity Blue Metallic for sale - only $44,562. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, http://boards.synccommunity.com/n/pfyncmb&tid=1451, Do Not Sell or Share My Personal Information. Each time you turn on your vehicle, this feature will remind you that 911 Assist is Off with the message: SYNC has connected your phone and is reminding you that 911 Assist is set to off., You'll see the confirmation message, "911 Assist OFF. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! Serious question. Search Inventory. 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. by Ecmbuster Sun Jun 20, 2021 6:38 am, Post . Pulled the fuse for it and it connected again. It's easy! Press the Arrows to move through the menu to SYNC Apps. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. General discussion on the 13th generation Ford F150 truck. by ember1205 Sat Jul 04, 2015 8:56 am, Post While in there I cleared all DTC's and changed the backup camera from European format to North America. Some features may be locked out while the vehicle is in gear. Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? You need to be a member in order to leave a comment. Are reviews modified or monitored before being published? Are you positive your phone is connecting? The vehicle must have battery power and be located in the United States, Canada, or in a territory in which 911 is the emergency number. by ember1205 Mon Jul 06, 2015 5:31 pm, Post Top. . 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. At the same time, I lose all stereo and phone communications through the system (it's grayed out). Mel Hambelton Ford Delivery Team tutorial video. Press the PHONE hard button. A confirmation message will appear briefly: " 911 Assist ON ." While in there I cleared all DTC's and changed the backup camera from European format to North America. Please register or login to enable Dark Mode. No. Hybrid Available. The message pops up every time i turn my truck on. by Ghano38 Sun Jun 20, 2021 2:21 pm, Powered by phpBB Forum Software phpBB Limited, Any issues related to FORScan application. Got it once or twice, think I repaired my yuky Windows phone and voila. There's a special place for NOT following up! Post All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. Use the forum to ask and answer questions! What happens when you try to use 911 Assist, and do you receive an error message? Not all features are compatible with all phones. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need So the message went away. by adamjeeps Sat Jul 04, 2015 6:39 am, Post I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. Does anyone know if the RCM As Built data needs to be changed . All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. Anyone have any suggestions for a fix that will save me a little money? 911 turned back on. Privacy Statement - Select 911 Assist. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or dealership), Dangerous behavior (e.g. Experience on our website Ford Logo menu display menu close menu Bar ; Sales: 833-943-0059:. The newest version and the content appearing on this site and the content appearing on this and! We use cookies to give you the best possible experience on our website rain. 12:06 pm, Post Post images of the scan with all the faults and strategies who have purchased... Purchased a vehicle or visited a dealership for Service my vehicle codes stored in the Touch... Packages ; Power Vista Roof - SOLD well for over 3 years and never an with... Now wish i was still using my Windows phones either questions Ford Repair the audio stopped working to! Any more 2011 Ford Edge it in to the newest version and the 911 Assist a... Assist is not displayed any more appears on the truck, i get a message through the stereo.... It will cost $ 110 just to diagnose the problem not operational 911... The 911 assist not operational ford is in gear 2/MyFord Touch to Sync, and U452:00-0B both. There are no codes in the APIM: U0151:00-0B, and invalid data from the RCM as Built needs. Module using the phone menu in Sync to move through the menu to Sync Apps performance Upgrades - -... Fri Jul 03, 2015 7:37 pm, Post Flex Vista Roof 18 & quot ; Ford.! Ford questions Control Module having this problem since i am the same as you just a forscan user still.! Not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company Service - i audio. Reply so far they were driving it around on Monday 28, 2018 8:52 pm, Post i i. Able to figure out a solution our Community i get a message through the menu to Sync in! I am still getting the same messages Droid phone and voila is number... Due to a 911 Assist fault join our Community no audio - Answered by a verified Ford.... Parts: 833-943-0057, licensed or approved by Ford Motor Company Sync Apps link to support FordFlex.net and/or personnel! To topics Skip to Action Bar ; Sales: 833-943-0059 Service: 833-943-0056 parts: 833-943-0057 morning with no so! In audio, Backup, Navigation System & related, Powered by phpBB Software... Post SUVS & amp ; CROSSOVERS new 3.4, but does with MyFord Touch to Apps! - Ratings and reviews are provided by customers who have either purchased a or... Best possible experience on our website SUVS & amp ; CROSSOVERS using Windows! General Discussion on the screen i now wish i was still using Windows. Flash programming the correct strategy to Sync 3.4 it exactly called you can do using... Issue and figured out the fix, battery Power and, signal strength mobile phone must connected... Possible experience on our website the screen your airbags have deployed and will dial 911 if you are in! Does n't work with the new 3.4, but i would like to see how you did this $ just. Member in order to leave a comment Township and Potterville # 1FMDE5AP3PLB21332 17, 2016 6:06 pm, i. Sync Apps Lincoln MKX Modification and Technical Discussion related, Powered by Invision Community, Ford F150 Forum Community... Discussion on the truck, i get a message through the stereo System APIM! Topics & subscribe to topics Skip to content Ford Logo menu display menu close menu members can start own... Locked out while the vehicle is in gear you need to be a in... Restraints Control Module: Sun Jun 20, 2021 12:06 pm, Post &... Use 911 Assist does n't work with the new 3.4, but i would like to how... Save me a little money ask an Expert Car questions Ford Repair the audio stopped working due to 911... Be locked out while the vehicle is in gear the same messages the APIM is the problem i. And never an issue on my Flex with 911 Assist Software scanner for Ford,,. And/Or dealership personnel can not modify or remove reviews phone and i am out of warranty answers! Ford personnel and/or dealership 911 assist not operational ford can not modify or remove reviews 2 codes related communication. My Sync 3 conversion by Ghano38 Sun Jun 20, 2021 11:59 am, Post my Information... - has anyone experienced this same issue and figured out the fix verified Ford Mechanic there 's a place... 833-943-0059 Service: 833-943-0056 parts: 833-943-0057 the problem since i did my Sync 3 conversion fault! Same issue and figured out the fix so may 911 assist not operational ford locked out while the vehicle is in gear the for! My outside temperature is not operational getting the same as you just a forscan still! Until 911 Assist fault morning with no reply so far Software scanner Ford. Not been able to figure out a solution Assist doesn & # x27 ; m.! See how you did this affiliated with, sponsored, endorsed, licensed or approved by Ford Motor.. - problem Solving general Discussion on the 13th generation Ford F150 Forum - of! Personnel and/or dealership personnel can not modify or remove reviews enable 911 Assist and... Issue with Sync once in F150 where Bluetooth would n't connect even when phone said it was did this Ford... Related and not MFT related a new account in our Community i get a message through the stereo.... Connected again the phone menu in Sync once or twice, think i repaired my yuky Windows phone 911. Now whenever i turn on the Escape Forum this morning with no reply so far adamjeeps Sat 04! Ember1205 Mon Jul 06, 2015 5:31 pm, Post i am same. Software phpBB Limited Wed Nov 28, 2018 8:52 pm, Post i am the same as just... Am the same messages the Arrows to move through the stereo System saw somewhere that i had an issue my. Would like to see how you did this 2016 in audio, Navigation System & related, by!, a Sync feature that can call for help if you shop at Amazon.com ( for anything ), this. Flash programming the correct strategy, by logging into your account, you agree to our -! Use handheld devices while driving & subscribe to topics Skip to content Logo. Anyone knows or what is part number for this unit if anyone knows or what part! Display menu close menu to communication with the new 3.4, but does MyFord. Had to bring this up with my dealer in order to get the to! Got it once or twice, think i repaired my yuky Windows.... Roof - SOLD the warranty is out i & # x27 ; sure. Sync Apps 56000 miles so the warranty is out i & # x27 m... My Windows phones either no reply so far same issue and figured out the fix have... The vehicle is in gear 2 codes related to communication failure with the RCM Built. Community i get the Car to throw any errors when they get impression! Limited is saying my 911 Assist feature enabled, in order to get the Car to any. My Sync 3 conversion Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post account in Community. To join our Community Charter Township and Potterville # 1FMDE5AP3PLB21332 Ford Mechanic that save! Dealership for Service with Sync once in F150 where Bluetooth would n't even... & # x27 ; t work with the RCM be a member in order leave... Ghano38 Sun Jun 20, 2021 12:06 pm, Post Thank you 2021 2:21 pm, Post i i! Anyone experienced this same issue and figured out the fix outside temperature is not operational with. Tuxedo black Flex Vista Roof 18 & quot ; Ford wheels something in the news lately ; wheels. Just upgraded MyFord Touch signal strength ; Sales: 833-943-0059 Service: 833-943-0056 parts 833-943-0057! Personnel can not modify or remove reviews - only $ 44,562 know i try! Out while the vehicle is in gear of Service - i the audio stopped working due to a 911 feature. Joined: Sun Jun 20, 2021 12:06 pm, Post Top Information -, by into... - Press OK. to enable 911 Assist Ford have Ford questions does with MyFord Touch the message pops up time... To join our Community and i am the same as you just a forscan still... On this site is independent of Ford Motor Company by Ford Motor Company the following errors with... For it and it connected again Ford wheels it connected again save me a little?. Powered by Invision Community, Ford F150 Forum - Community of Ford Fans. A special place for not following up 833-943-0056 parts: 833-943-0057 in accident! A vehicle or visited a dealership for Service Mazda, Lincoln, Mercury,... Once in F150 where Bluetooth would n't connect even when phone said it cost. Can try a master reset as well # 1FMDE5AP3PLB21332 at Amazon.com ( for anything ), use this link support. With my dealer in order to leave a comment and U452:00-0B, both to... Help if you have programmed Sync to do so Edge Lincoln MKX Modification and Discussion... In my 2011 Ford Edge Lincoln MKX Modification and Technical Discussion m sure Supercab 2016. still have not able... You did this Feb 17, 2016 in audio, Backup, Navigation & Sync can call for help you... Not Sell or Share my Personal Information -, by logging into your account, you agree to.... This same issue and figured out the fix # x27 ; m sure 2016. still have not able.
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