@ronnot sure which flight you are on that it takes SQ 2.5 hours. Shortly before our descent I visited the lavatory, which was spotless. WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. That bizzo seat and product looked really nice but LGW is an awful airport and takes much more hassle to get to by train You didnt order the fish! The middle seats on this plane face toward each other, but if you're traveling alone and stuck in a middle seat, there's a privacy divider that can be raised so you're not staring awkwardly into another passenger's personal space. Airborne to clean up of linens after the service is 2.00 to 2.15 depending on the crew. Your feedback is important in helping us keep our community safe. (Enrollment required for select benefits.). Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel. For the first course, I could choose among a chicken terrine, which was lightly curried and served with caramelized-onion relish and asparagus; an avocado and goat cheese salad with a spicy chili-lime dressing and pea-shoot garnish; and a curry pumpkin soup and a mixed green salad with lemon-and-sour-cream dressing. My dessert was served 3hr40min after takeoff. Westjet isn't comparable to SQ, QR Westjet is only for cash bookings, unlike every other carrier referenced above by Ben and by all commenters. Hello from London! I imagine airlines have done surveys and found they arent worth the extra expense. It has three classes: Business, Economy Premium and Economy. I'm based at YVR and prefer flying WS over AC domestically at least. Still best airline, Qatar that is. I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert . I wish WS luck, but I won't be patronizing them. WestJet 787 Business Class dining service Small dish: Salmon Mille-feuille Small dish: Italian Antipasto Main Course: Alberta Beef Short Ribs with a glass of ice wine from Ontario Main Course: Scampi Ravioli Dessert: Pie Junkie Sour Cherry Pie Salt and Pepper shaker resembling the shape of three sisters of Rocky Mountain Travelling as couple and want to sit together. A roundtrip just from Calgary to London typically runs over $3,000. The food menu was divided into four sections: small plates, large plates, dessert and light fare. Maybe because it was new or maybe because it felt like personal service was alive again. Flights Vacation Rentals . While that took a long time, I do have to give them credit on a beautiful table setup. 2) Are these flights bookable with Delta SkyMiles? Advertised prices, taxes and fees may fluctuate based on exchange rate. And the jack for the headphones is in the storage cupboard meaning you have to keep it open? Heather Yourex-West reports - May 13, 2019 The proposed $3.5-billion bid by Onex Crop. @Janet I am with Lucky too on the air nozzles. Seats at these fares are limited and may not be available on all flights. I dont really get why they wouldnt select that as a feature on a brand new 787. Please view our advertising policy page for more information. I happen to live under one of the inbound Atlantic flight paths to LGW and, clear sky permitting (because England), often see the ancient ex-QF WJ 767s coming down slowly - they have about 20 mins to run. I was served my first drink 1hr25min after takeoff. Or pay with 140,000 points + CAD$1,479. Recently, looking for a way to get home from a trip to Europe, I decided that I'd try to get on board the WestJet 787, both to aid me in my quest to requalify for Delta Diamond Medallion status for next year and, more importantly, to give this new-to-business-class carrier a try and see if it could compete with the best names in the industry. You can only take off so much clothes. See Larger Map - Get Directions. Of course the big area for improvement was with speed. When it comes to the speed of service in business class on a transatlantic flight, generally I tend to think that the first drink should be served no later than 45 minutes after takeoff, and the entire meal service should be done no later than two hours after takeoff. I feel like it should be possible, but when I called they couldn't see space, and I don't see it online. At 7:15PM the main cabin door closed, at which point cabin manager Yvonne introduced herself and her 11 colleagues in the cabin, and announced our flight time of 8hr8min. Good luck to them - it's rare to see an airline creating a nice product for passengers. I remember one story of a JFK-DUB flight, blocked at just over 5 hours, where the dinner service was cleared and they IMMEDIATELY began the breakfast service. (Transitioning from the B-747 to the A-330 was especially challenging for the cabin crews at my airline.). I am waiting for WestJet do do a 36,000-ft poutine, just for fun. Learning where everything is located in an unfamiliar galley, in order to just instantly reach for something - and not have to first look in numerous bins and carts - takes time! I have to admit it looks pretty darn great overall. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Cabin service started shortly after I sat down, with a flight attendant offering me one of WestJet's signature cocktails: Gold Peak slightly sweet green tea, cranberry juice, vodka and lemon. I love WestJets finishes for the cabin, which reminded me of Virgin Australias 777 business class. They were hustling as fast as they could, and I saw them constantly serving everyone. . Aircraft:Boeing 787-9 This reflects in the marvellous service. They have friendly flight attendants, excellent entertainment and Wi-Fi, exceptionally good food with dine on demand, and a very personalized service. With models. Ive just never witnessed anything like this before. Thai beef meatballs glaze with cilantro lime rice, stir-fried vegetables and red chili glaze. These long haul flights and routes could be to cities in Asia, Australia and Europe. Give them some time, they'll iron out the kinks. It was served with a bowl of truffle popcorn instead of nuts, which I was a huge fan of. The premium economy seats looked pretty standard, though I liked the unique finishes WestJet uses. I was seated at the window, so the two main storage compartments were to my left, more than sufficient for storing things like my passport, wallet and AirPods case, though I couldn't fit my 15-inch MacBook Pro in either of them. But Ben, maybe you were starving and eager to eat & drink something. I particularly liked the cute salt & pepper shaker, which looked like glaciers, and which the flight attendant encouraged me to keep. It was a very responsive touchscreen, but as it was quite far away from me, I ended up using the remote to control it most of the time. There are noise canceling headphones, which are alright, but nothing special. Seriously, I am probably biased as a regular AC flier with top status, but my only two experiences with WS were less than enjoyable. Theres also Wi-Fi from Panasonic, with the option of paying 10.99CAD for 90 minutes, or 21.99CAD for the full flight, both with no data caps. Another impressive feat: WestJet offered its business-class customers exclusively a dine-on-demand concept, meaning that you could pick anything you wanted to eat on the menu at any time. This airline is rated amount the Top 3 low-cost carriers on Flight-Report.. Now " why would one do Westjet instead of AC at price parity? " If cold, add one. Piggly Wiggly Lindale is a family-owned grocery store that strives to provide excellent customer serv Right, I'll get right on that opportunity. This flight looks ok, although Im not keen on the pre-departure champagne being served in the plastic cupconsequently looking like a slightly frothy urine sample. Im not saying who is right or wrong here; just that one service culture, no matter how flawlessly and consistently executed, will never satisfy everyone. It really was a great experience - after 2-3 transAtlantics every year for the past 20 years, I . But everything was just at such a slow pace. I travel for pleasure only, no business. WestJets business class soft product is spectacular. Otherwise, great looking cabin and food. But as I dug into the selection, I wasn't impressed. Food was wonderful and served to me around 90 mins after take-off. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Review: WestJet Business Class 787 Calgary To London, Review: WestJet Plus 737 Denver To Calgary, Review: Air Europa Business Class 737 London To Madrid, Review: Air Europa Business Class 787 Madrid To Miami, WestJet Expands To Asia, With Calgary To Tokyo Route, Please view our advertising policy page for additional details about our partners. For one thing, I imagine there wasn't much space left in the aisles. What you described was customer service as you would like to experience it. On the one hand, they're proud of the airline for being a sort of 'national champion' and how the strong brand reflects on the country. Again, it was excellent. The exception is, as you say an overnight flight where sleep is more important. Well, neither. To me, it didn't feel as in-your-face as, say, a Virgin Atlantic cabin, but it wasn't boring and bare bones, like some other airlines that use this same seat (looking at you, Aeromexico). All the best to Westjet, hopefully they capture market share away from the disaster and absolute crap that is Air Canada. Drivv powered by Courierboard can connect you to a network of top courier deivery companies in the greater Lindale area, with professional delivery drivers able to handle your same-day and custom delivery needs. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). I also had to wait another 1 hour because they forget to put my main in the oven. @ ptahcha -- Sorry if I wasn't clear. Enrollment required. As an added bonus for those with dietary restrictions, WestJet offers a gluten-free portion of their menu as well. Well, of course, having loaded 3 large planes inside a 787 cabin things were going to be tricky for the F/As. Seasonal start and end dates apply and are indicated in the booking flow. Yep. It will be interesting to see how the economics work out if as you say, there were very few (if any) actual business passengers. I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. Theyve created a gorgeous, intimate business class cabin with excellent seats, amenities, Wi-Fi, and entertainment. Boarding had already begun when I arrived at the gate, so I headed for the business-class line and walked right on board. I personally hate it when the pace of serving the meals is hasty or fast,no time to digest at all. At 10:20AM local time the first officer announced that wed start our descent in five minutes, and that wed be landing around 11:05AM. I was served my (excellent) meal in row 4, 45 mins after 1A got theirs. Sounds like the only thing that fixes that concept is a third FA. Schedule is subject to change without notice. Precisely the same reason that some people go out of their way to fly SQ. I agree with Neal S. and don't buy into the learning curve theory. @ benjinito -- Hah, I figured the Air Canada comparison was the most relevant, though I do wonder how many airlines I've flown with that type of seat RE: Air nozzle on Boeing planes - it is an option that the airlines chooses to add at an extra cost. It open seats, amenities, Wi-Fi, and a very nice amenity kit with bowl. Dine on demand, and I saw them constantly serving everyone. ) eat. It 's rare to see an airline creating a nice product for passengers up of after! Meaning you have to admit it looks pretty darn great overall at 10:20AM local time the officer... Passengers a very nice amenity kit with a bowl of truffle popcorn instead of nuts, which reminded me Virgin. The food menu was divided into four sections: small plates, dessert and light fare time to at! Business, Economy Premium and Economy I love WestJets finishes for the cabin, which I n't. 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