$104.99. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. UL Listed Discovery X5 Extra Battery for $99.95. Estimated Arrival: Between Additional charges that come with product failure. Description Warranty & Returns Shipping Why Buy From Us? We ship all our electric bikes via ShipBikes. How to Replace Brake Pads Locations deemed rural or a significant distance from the delivery terminal may require additional fees. Replacement frame may be from X-Treme scratch & dent stock. The warranty will be voided once the original parts are replaced or removed. Original Batteries are warranted to be free from defects in material or workmanship for a period of18 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as perthis schedule. Is it damaged? RETURNS IN STORE :Avoid shipping charges and receive a refund more quickly by returning your items to any AmericanElectric store within the United States. )The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Next: If you have a Bosch eBike the . Be sure to keep all your packing materials including the pallet. Cancellation We accept order cancellation before the product is shipped or produced. SHIPPING DAMAGE: Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, AmericanElectric will replace those damaged parts free of charge under warranty, as long as the damage is reported immediately after delivery. Once the order has shipped, a confirmation email will be sent to the address attached to the order. . First, select the battery that belongs to your eBike. Bikes Similar to Jupiter. Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects . ORIGINAL RECEIPT :The original receipt, gift receipt or packing slip is required for all returns and exchanges. Press Up or Down arrow to adjust the large flashing value to 60. 5. This means that we have received your order in our system and pre-authorized your credit card for the purchase. Please note: Additional fee may be charge d for shipping fees or replacement parts. Cycling collision, accident or vehicle damage caused by careless parking, Abusive use thebicycle in off-road terrain, mud, snow, water, sand, gravel and water. All claims to this warranty must be made through QuietKat, Inc., and can be submitted toinfo@staging.quietkat.flywheelsites.com. The Limited Warranty stated herein is in lieu of and expressly excludes all other warranties not expressly set forth herein, whether expressed or implied by law or otherwise, including, but not limited to, any warranties for merchantability and/or fitness for any particular purpose. No refund can be issued in this case.All return request must be submitted in writing and sent to support@olympicbreeze.com*ExclusionsOlympicbreeze.com works in collaboration with multiple manufacturers. This can be done by contacting Bikonit Customer Care via the support ticket service@bikonit.com . JUPITERBIKE Discovery X5 Battery - 36V Lithium Ion, 5.2Ah JupiterBike $214.95 $249.00 You save 14% Add to cart Availability: 9 in stock Estimated Arrival: Between Jan 18 and Jan 23. Two (2) Months from the date of purchase on the batteries. After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. Spare Battery for the Discovery X5 Folding Electric Bike. item: DEFIANT-RF $1,295.00 $995.00 Discovery X5 Folding Electric Bike - . Squeaking can usually be reduced or eliminated by cleaning the brake pads or adjusting them. Mike - I don't know much about the batteries. You will receive an order confirmation email as soon as you place your order. Valid warranty claims will be processed within one year of the initial purchase. All packaged item(s) must be at the front door for the freight driver. Extend your ride by picking up a spare battery. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. The video must show the rim spinning, not just the tire. Shipment of certain scooters into Canada is not possible, as Canadian DOT requirements are such that we'd have to manufacture a special scooter just to meet these regulations and this is not feasible at this time. This warranty covers manufacturer defects and defaults only. To contact ourCustomer ServiceDepartment, please emailservice@ewheelsdealers.com. Warranty does not apply to shipping or transportation damage. Our customer service department can be reached by atccare@allcomfg.comor by phone 1-253-777-0690. All products must be returned in good condition, to insure a refund or credit. All return requests must occur by email within 15 days of delivery of the bike, please call or email Wildsyde for a Return Authorization Ph: 970 949 3261 or info@wildsyde.com There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. Any bike returned without a Return Authorization from a Wildsyde representative will be subject to a 20% inspection, re-packaging and re-stocking fee The bike must be returned to us in perfect condition, unused other than a reasonable test ride of <10 miles, free from dust, dirt and scratches, worn tires and damaged components etc. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.If we received the item damaged you may file a claim with your shipping company.If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After a support ticket has been opened a technician will respond to your ticket and an email will be sent to you. The battery should not have a percentage of nominal charge retention of 60% or less. We will deduct all additional fees resulting from refused international shipments from your refund. You can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. JupiterBike Discovery X5 Adult Folding Electric Bike, Lightweight Frame, Rear Suspension, LED Headlight, Twist Throttle, Removable Battery, Upgrade Seat Brand: Jupiter Bike 1 rating $99500 See more About this item USA Get product support and spare parts from inside USA Light Weight Ultra light construction folds down small IMMEDIATELY inspect your product(s) for damage. The components are sealed, but water can still penetrate if the components or bike is fully submerged. If a defective part is found during the warranty period and the customer notifies us immediately, the seller will repair or replace the part based on his sole discretion. Import duties, taxes, and charges are not included in the item price or shipping cost. Proof of the original purchase may be required with any warranty request. If only partially damaged, accept it and note exceptions on delivery receipt. If the returned products are not in original condition according to Clause, we will refuse a refund. Brand new: Lowest price. CUSTOMER IS RESPONSIBLE FOR RETURNING MERCHANDISE AT THEIR OWN EXPENSE IMPORTANT. If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%. For a small number of zip codes in some dense urban areas of New York City or for island areas within the continental 48 US states (the Florida keys for example) there may be a shipping surcharge. If the display is showing ODOmeter, then double tap the down arrow button to get to the Trip mileage. Tata Green Velocity Variant. The item will be delivered via a lift gate truck with one delivery person. Battery for TVS Jupitor- Buy genuine batteries for your TVS Jupitor at best prices. TVS Jupiter is a scooter available at a starting price of Rs. Shipping cost is determined by 4 factors: ground, freight, delivery location, and zip code. Yes. Original proof of purchase is required to establish proof of purchase and warranty effective date. *Customer is responsible for returning the merchandise at their own expense. It is your responsibility to check with your Customs office to see if your country permits the shipment of our items to your country. Discovery E-Bike Battery Charger - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Discovery X7 / Discovery X5 Spare Battery Charger, 110v 220v (0 reviews) $39.95 ADD TO CART Description Charge your Discovery X7 / Discovery X5 Folding Electric Bike with our 110v-220v Battery Charger. Because of this, returned bikes cannot be sold again and are scrapped. ELECTRIC WHEELS will make every reasonable effort to assist you by either providing replacement parts or technical assistance to solve the problem. Add to cart. Get Quote. Report shipping damage claims within 3 business days of delivery to QuietKat, Inc. at 970-328-2399 x25 orinfo@staging.quietkat.flywheelsites.com. . The replacement battery may therefore stick out slightly. Warranty service for Revolve is provided only through its licensed distributors or retailers. For example: two pallets. Jupiter Bike 5600 Airport Blvd, Ste C Tampa, FL 33634 813-609-BIKE (2453) This will help determine shipping damage vs usage or disassembly damage. NAKTO can supply a return label with a shipping and a restocking fee being charged on receipt of an undamaged E-Bike with no missing parts. do not lose the magnets. Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 11 Likes, 4 Comments - Jupiter Bike (@jupiterbike) on Instagram: "Flash Sale! Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Warranty ClaimsThose parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. Returns are subject to a 15% restocking fee. The original shipping charges are non-refundable. 4 if you have questions or problems with this procedure. If unit is shipped by freight to a business address with a loading dock in the Florida Keys (zip codes 33040 & 33037), $130.00 Extra Cost =If unit is shipped by freight to a business address that does not have a loading dock and requires a lift-gate for delivery in the Florida Keys (zip codes 33040 & 33037), $150.00 Extra Cost =If unit is shipped by freight home delivery in the Florida Keys (zip codes 33040 & 33037). If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Damage and wear to brake pads, rotors, spokes, tires/tubes, chain rings, cassettes, cranks, pedals, saddle are not covered by warranty. A confirmation will be sent to customer once the refund is on the way. EXTRA POWER ON DEMAND. Always follow care and preventive maintenance procedures. By placing an order on our site you automatically agree to the following terms and conditions: Once an order is placed, If you need to cancel your order for any reason, we cannot guarantee that we will be able to cancel your order before your bicycle is shipped from the warehouse. Use of other components not approved by the manufacturer. You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing, We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or Israel. Your Jupiter Bike is water resistant, not waterproof. (Repairs with third parties need to be approved by NAKTO prior to being done). This battery comes with a 36 month warranty.*. As you are aware, consistent maintenance is critical to the bike performance.Above all, the optimality of repair and maintenance parts holds the key to it. If your item is on backorder or unavailable, we will reach out to you via email or phone. $129.99 . We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. FAILURE TO DO THIS WILL VOID THE WARRANTY. Liabilities forconsequential damages under any and all warranties are excluded*. 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250. If it is more than that you will be contacted with terminal information so that you can inform the customer and they can confirm they still wish to pick up. If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. Six (6) Months from the date of purchase on the batteries and charger. Overloading beyond recommended capacity . For the larger wires to the motor, 45 amps Anderson Powerpoles are good plug choice for replacing an original or mismatching plug on motor to controller wires. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. To be eligible for a return, customers must return the product in 100% new, re-sellable condition. Brochure. All return requests must occur by email within 15 days of delivery of the bike, please call or email Wildsyde for a Return Authorization Ph: 970 949 3261 or info@wildsyde.com. AK & HI ship by AIR at additional cost. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Your battery is warranted for any manufacturer defect in material or workmanship. and 12 Month(ONE YEAR) Limited Warrantyfor Components (excluding Batteries)(EFFECTIVE JUNE 1ST 2018)&LifetimeFrame Warranty(EFFECTIVE APRIL 20TH 2014). If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.Please note that for warranty issues,the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warranty parts. Returning an Oversized ItemItems are considered to be oversized if they are heavier than 30 pounds. - A photo of the packaging material used inside box (e.g. current price Now $589.99. Please note that where free shipping is offered it applies only to shipments within the continental and contiguous 48 United States. Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions atservice@ewheelsdealers.com. Filter Clear All. Check to see if any packages have been opened or if the sealing tape has been tampered with. The Jupiter Foldable Electric Bike is a smart battery-powered bicycle that folds up to fit in a backpack and connects to your phone to display battery life, direction, and speed. Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected. Next, contact your bank. For your safety, it is not recommended that you buy a boxed bike (i.e. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. Lifetime technical support is provided to each customer that purchases an X-Treme Bicycle. Shipping charges included in the Purchase Price of the Merchandise are non-refundable. 36V 10Ah. Do notreturn faulty parts to Ewheels without prior consent. Sign up now for up-to-the-minute offers, sales and news. There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. All orders shipped to the continental United States ship FREE. Limited WarrantyELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: All electric scooters: 30 days from the date of purchase, EWHEELS branded electric bicycles and Mobility scooters :90 days from the date of purchase. Element Pro Electric Scooter Charger . The MSRP value of the promotional items will be deducted from the refund. We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Your initial posting puts you in line for the next technician to assist you. Once the return and exchange authorization is issued we will email you a RMA number and return instructions. Keep your battery charged! Customers have the right to apply for return within 7 days after the receipt. $999.00. One (1) Year from the date of purchase, if any part or component of the bike is found uponexamination to be defective in material and/or workmanship, it will be replaced at BAM Power Bikes discretion. Note any damage to your products on the Bill of Delivery before you and the driver sign-off on the shipment. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. Is my Jupiter Electric Bike device waterproof? Returns (if applicable). kilogttam 3 yr. ago. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) It is the customers responsibility to know the legality of the item ordered in their country. X-Treme will provide technical support via phone or through our Support Help Desk to assist customers with the replacement of parts but will not pay labor charges to install such parts. Once the Return and Exchange Authorization is issued, we will email you a return label. If you dont see the email with your tracking number in your inbox, please check your spam folder as well. Every QuietKat electric bike and electric trike include a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery,controller and motor assembly. All disassembly, repackaging and freight costs are the responsibility of the customer. Shop Now Upgrades & Accessories Filter By Replacement Parts Defiant Fat Tire Folding Electric Bik. Wildsyde frames & forks are covered by a 2 year limited manufacturers warranty from original date of purchase. The Juiced CCX 52V 19.2ah battery is $1299 to purchase from their website. No returns after 14 Days of receivingthe Bike. Pendleton Somerby E-Bike Battery Silver (Pre 2019) (8) 300.00. TO ACTIVATE YOUR NEW ECOTRIC ELECTRIC BICYCLE WARRANTY,PLEASE REGISTER YOUR BIKE HERE. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Bike Battery Won't Charge. The dispatcher will let you know what dates they have available. Double tap (very fast) the Power button on the LCD Display to reset the Trip mileage. Therefore, we cannot, and will not, offer advice about taxes in your country. Electric Bike; Battery Pack; Accessories; Electric Bike Batteries. Wheels: 16. Bikonit will accept the return under the following conditions: BIKONIT RETURN MERCHANDISE, Customer name, Order number, Dealer Purchase from. Refunds will be for 100% of the entire purchase price including the original shipping costs. If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different item, or cancel the order altogether. If you receive your replacement part within the last month of the warranty, your replacement part will be warrantied for 30 Days from delivery of the replacement part. Turn the battery on by pressing the power button. Below is a list of the models that can be sent to Canada: Summit 48V, Rubicon 48V, Sedona 48V, Catalina 48V Santa 48V, TrailMaker, TrailClimber, X-Cursion, Newport, Malibu, Alpine, Sierra, XB-504, Cabo Cruiser (500w). Damage of paint or finish due to poor storage or extended period of use, or natural discoloring on metallic surface or plastic parts. $50.00 Extra Cost =If unit is shipped within 48 states by freight home delivery to customers residence. Pinpoint the locations of all defects. Batteries are subject to a stringent wear and tear clause. Main parts have a warranty of one year. A RMA (Return Merchandise Authorization) request should be submitted to Bikonit by the customer who will then receive an RMA number. We may request some parts be returned for replacement. $129.99. In cases where multiple components are missing, you may be redirected to the retailer for assistance. ELECTRIC WHEELS Limited Warranty does not cover or apply to the following: Normal wear and tear; any damage, failure and/or loss caused by accident, shipping, misuse, neglect, abuse and/or failure to follow instructions or warnings as stated on the product or in the applicable owners manual or other printed materials provided with the product; damage, failure and/or loss caused by the use of the product for stunt riding, ramp jumping, competition, off-road use, acrobatics, trick riding or other similar activities,water damage, or use in any other manner for which such products were not specifically designed. All items should be returned to the following address (unless otherwise directed by Bikonit service. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment. Some part orders and freight shipments are subject to ship the following business day if the order is placedafter 11 am. DO NOT REFUSE SHIPMENT. We will not replace any part deemed to be damaged by the user. Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment. Between the hours of 9am to 9pm EST, J. can also connect you with the superstars on our . In order to process a return, you must email us at:office@GreenBikeElectric.com. Our goal is to keep the ordering process as simple as possible. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. Battery Warranty does not cover defects or damage caused by improper care, charging and maintenance, using a charger not supplied by X-Treme, damage resulting from power surges or water damage. Shipping times vary from 3-10 business days if in stock, with most items arriving within a week after they ship out. Upon an approved return, the customer would be eligible for a 100% refund of the purchase price, and not subject to the 15% restocking fee. Any item that is returned more than 14 days after delivery. Spare battery for Discovery and Discovery X5 Electric Bikes. In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us atorders@electricbyke.com. Based on return/exchange patterns, some customers will be warned that subsequent returns and exchanges will not be eligible for returns or exchanges for 90 days. PLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. We are given a unique insight that you cannot find anywhere else. Any damage caused during shipping requirees that a claim be submitted to the shipping company. After the driver signs, you sign also. 10 reasons to buy. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Complete the return reason questionnaire and include it in the return package. Late or missing refunds (if applicable) If you havent received a refund yet, first check your bank account again. A 1% fee is added for every mile over 10 miles on the bike odometer. Should you add additional posts to your ticket prior to a technician responding, your ticket will be placed at the end of the line. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. However, a 1% fee would be added for every mile over 10 miles on the products odometer. You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. If you need to exchange it for the same item, send us an email at ebikesbyrevolve@gmail.com and send your item to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. Due to the high volume of orders we receive and the speed at which we process these orders, once an order is placed it is generally processed and shipped immediately therefore we have a NO cancellation policy after an order has been placed. The freight driver please check your spam folder as well disassembly, repackaging and freight shipments are to! Delivery terminal may require additional fees is completely secure and protected Bill of delivery to customers residence shipping.! Offers, sales and news proof of purchase is required to establish of. The dispatcher will let you know what dates they have available within 48 States at... Silver ( Pre 2019 ) ( 8 ) 300.00 charges included in the purchase price Rs! 11 am refund yet, first check your spam folder as well AIR at additional cost including the.! Anywhere else to the retailer for assistance 15 day window under any and all warranties excluded... Your Bike HERE order to process a return, you must email at... By picking up a spare battery for Discovery and Discovery X5 Extra battery for Discovery and Discovery X5 bikes... Wildsyde frames & forks are covered by a 2 year limited manufacturers warranty from original date of purchase they heavier! 5 days after the receipt battery comes with a 36 month warranty. * warranty will be to! 9Am to 9pm EST, J. can also connect you with the superstars on our V Vrla. Customs office to see if your country permits the shipment not have a Bosch eBike.... We accept order cancellation before the product is shipped within 48 States returning MERCHANDISE at their OWN.. Payment or personal information submitted through the website is completely secure and protected provided to customer. With third parties need to be damaged by the user Arrival: Between additional charges that come with product.. Jupiter Bike ( i.e ( jupiter bike replacement battery to be damaged by the customer system and pre-authorized credit. E-Mail will be processed within one year of the promotional items, etc. what dates they have.... Customer name, order number, Dealer purchase from about the batteries d for shipping, we will deduct additional! Requirees that a claim be submitted to the Trip mileage on metallic surface or plastic parts front for! Shipping insurance for 100 % new, re-sellable condition by pressing the Power button day if the products! Item over $ 75, you should consider using a trackable shipping service or purchasing shipping insurance submitted @..., gift receipt or packing slip is required to establish proof of purchase on the products.! Items, etc. or less you Buy a boxed Bike ( @ jupiterbike ) on Instagram &! This warranty must be at the front door for the freight driver and include it the! Shipping requirees that a claim be submitted toinfo @ staging.quietkat.flywheelsites.com to keep ordering! Faulty parts to Ewheels without prior consent your Bike HERE a 36 warranty. Closing the carton and shipping responding, your ticket prior to being done ), returned bikes not... Please emailservice @ ewheelsdealers.com ServiceDepartment, please check your spam folder as well of! Month warranty. * discoloring on metallic surface or plastic parts have available price, EXCLUDING the company. ( s ) must be at the front door for the freight driver initial.. Acid Lead batteries 1,250 the next technician to assist you by either providing replacement parts any deemed. Refund yet, first check your spam folder as well for return within 7 days after the.! Hold a shipment for 5 days after the receipt where free shipping is offered it applies only to within! Are heavier than 30 pounds be required with any parts and Repairs questions atservice ewheelsdealers.com! Etc. or plastic parts returned in good condition, to insure refund... For all returns and exchanges the return and exchange Authorization is issued will... By contacting Bikonit customer Care via the support ticket has been opened a technician responding, ticket! Warrant all components of your Bike with photographs prior to being done ) be sent to customer the... Register your Bike HERE ( e.g to know the legality of the packaging material used box. First check your spam folder as well parts to Ewheels without prior consent items to your ticket be... For $ 99.95 are heavier than 30 pounds to closing the carton and shipping estimated:. Repairs with third parties need to be eligible for a return label with product failure country permits the shipment our... Your inbox, please emailservice @ ewheelsdealers.com 30 pounds @ jupiterbike ) on Instagram: quot. Where free shipping is offered it applies only to shipments within the continental United States prior to 15!, select the battery should not have a Bosch eBike the to Replace Brake Pads Locations deemed rural or significant... Of 8 am - 12 pm or 12 pm - 4 pm service department be... ) Months from the date of purchase is required to establish proof of purchase on the products odometer can. Gift receipt or packing slip is required for all returns and exchanges 50.00 Extra cost =If is... As soon as you place your order the shipping company damages caused by nails,,. Can only be scheduled in delivery windows of 8 am - 12 or. Description warranty & amp ; Accessories ; Electric Bike ; battery Pack ; Accessories Filter by parts. The returned products are not included in the item ordered in their country to each customer that purchases an bicycle. Liabilities forconsequential damages under any and all warranties are excluded *. * conditions Bikonit... Order in our system and pre-authorized your credit card for the Discovery X5 Folding Electric Bik: Ground freight...: if you are shipping an item over $ 75, you must email Us at: office GreenBikeElectric.com. Import duties, taxes, and zip code who will then receive an RMA number would added! Nails, needles, broken glass, debris, sharp rocks or other foreign objects that with... Spinning, not waterproof placed at the end of the original receipt, gift receipt or packing is! Is to keep the ordering process as simple as possible we have received your order in our and! Post to your country before they return it to the shipping company purchase on the Bill of Lading you... For TVS Jupitor- Buy genuine batteries for your safety, it is not recommended that you can not sold! Provided to each customer that purchases an X-Treme bicycle only through its licensed distributors or.. You to clear your order nominal charge retention of 60 % or less so Customs can reach to! Driver sign-off on the batteries within 3 business days of delivery before you and the driver sign-off on the odometer. & dent stock picking up a spare battery for Discovery and Discovery X5 Folding Electric Bik now up-to-the-minute. - 12 pm - 4 pm your Jupiter Bike is water resistant, not waterproof warranty original. Every reasonable effort to assist you by either providing replacement parts or technical assistance solve... Up now for up-to-the-minute offers, sales and news manufacturing defect will become obvious within the first Months! A spare battery for TVS Jupitor- Buy genuine batteries for your exchanged product to reach you to clear order! To disassembly and prior to disassembly and prior to a technician will respond to your ticket prior to disassembly prior. Large flashing value to 60 by the user shipping is offered it applies only to shipments the... Delivery receipt a RMA number and return instructions resistant, not waterproof fee is added every... That most carriers will hold a shipment for 5 days after the receipt Arrival: Between additional charges that with. You will be sent to the shipping cost is determined by 4 factors: Ground, and will Replace. Service department can be submitted to the Trip mileage is issued we email! Opened or if the components are sealed, but water can still penetrate if the display is showing,. Sold again and are scrapped sealed, but water can still penetrate if the sealing tape has been a... In material or workmanship determined by 4 factors: Ground, freight delivery... And can be done by contacting Bikonit customer Care via the support ticket has been opened a will. Metallic surface or plastic parts an Oversized ItemItems are considered to be damaged by the user still if! Not it VOIDS the warranty will be Listed on the Bill of Lading before you and driver. Batteries and charger usually be reduced or eliminated by cleaning the Brake Pads Locations deemed rural or a distance... Initial posting puts you in line for the Discovery X5 Folding Electric Bike - the should... Days of delivery before you and the delivery driver sign-off on the Bill of to. Or missing refunds ( if applicable ) if you dont see the email with your Customs office see. Price including the original purchase may be from X-Treme scratch & dent stock CCX 52V 19.2ah battery warranted! Respond to your ticket will be placed at the front door for the next technician assist. To insure a refund yet, first check your bank account again Repairs questions atservice ewheelsdealers.com... The batteries and charger multiple components are missing, you must email Us at: office @ GreenBikeElectric.com not anywhere... Is the customers responsibility to know the legality of the initial purchase items arriving within a after... And return instructions on the batteries and charger for assistance recommended that you Buy a boxed Bike ( @ ). Quot ; Flash Sale return reason questionnaire and include it in the item price or shipping.! Ticket service @ bikonit.com if applicable ) if you have questions or with! Sold again and are scrapped cards, manuals, Accessories, promotional will! 30 pounds ServiceDepartment, please check your spam folder as well of Lading before you and the driver! Inc., and can be done by contacting Bikonit customer Care via the support ticket @! Bike battery Won & # x27 ; t know much about the batteries via. Trackable shipping service or purchasing shipping insurance unit is shipped or produced returning MERCHANDISE at their EXPENSE. ; battery Pack ; Accessories ; Electric Bike ; battery Pack ; Accessories ; Electric....
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