And its loud. Been here 2 days so far. For more information, please see our We tipped and even with tipping the service was just ok. With an extensive wine list to pair with every meal. The resort was the perfect size with excellent food, pools, activities etc. 2023 FOX News Network, LLC. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). Where Hollywood meets Bollywood. Therefore, you do not have to concern yourself with the hassle of finding transportation to an off-site laboratory to get your own COVID testthe resort offers it on its property for your convenience. We found the food and drink to be good. The lazy river and flow rider were excellent. Just not sure it was 100% worth it. Welcome to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Vacation like a Star. We have nothing negative to say about this resort except we dont want to leave. Lined up at 2:30. A body lies in the street in Cancun - as the town is gripped by . Invite your loved ones to a star-studded, all-ages getaway. Visitors from Spain, Belize and Uruguay have been among those killed. We waited for an hour and half the next time and were seated by 9 and ate by 10. An Autograph Collection All-Inclusive Resort. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Our kids did mini golf once. There were limited tubes. There's a sports bar, Overtime Bar and Grill. We are finally moved. Our experiences at the restaurants were mostly good. From the front deck, we had great views of the sunset. Each of our 380 suites features a signature PHabulous Bed, dual rain showers, and a private balcony or terrace. in the morning. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort View Hotel 3,927 reviews 1.0 miles from Hotel Riu Dunamar Free Wifi Free parking Special offer Visit hotel website All Inclusive Catalonia Grand Costa Mujeres View Hotel 2,176 reviews 1.2 miles from Hotel Riu Dunamar Free Wifi Free parking All Inclusive The Buffett was ok. We found things to eat. Check-in: Cannoli, tiramisu, and panna cotta. It was much louder. We are looking for your next visit in the near future. So we finally left after the last time as it didnt seem like it was going to be fixed. We enjoyed the Lazy River and playing Bingo. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. Not as good the second time. Best customer service! We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). We had no difficulty finding chairs at either the pool or the beach. Left there and tried the only other restaurant open which was the Italian place, get over there and they tell us sorry were serving a party of 45 and arent taking in anymore. The pool bars were ok. This cool, film-inspired bar is perfect for any movie buff, with an elegant, James Bond-inspired martinis and themed hours featuring music and movies from the 60s through to current day. Quotes displayed in real-time or delayed by at least 15 minutes. Violent crime, such as homicide, kidnapping, carjacking, and robbery, is widespread, the department wrote. Thanks so much to all the Planet Hollywood crew!!! They never did the arcade or trampoline park. We are glad to know you enjoyed our restaurants and entertainment experience. Star regards, Jonathan Iriarte General Manager, Overall we had a great vacation at Planet Hollywood with friends (30 of us including kids). Our culinary team will create a gourmet meal or snack for you to savor in privacy any time the craving strikes. If he wasnt in our section, he instructed the other servers of what we wanted. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. Located at the base of Peninsula Papagayo in Guanacaste, Costa Rica, Planet Hollywood offers a fashionable all-inclusive vacation surrounded by natural wonders and only-here experiences. Night time shows were okay, this resort is perfect if looking to relax more so than turning up. They shut down the buffet and half of the other restaurants to host a show with food. Our room was in excellent condition and cleanliness. BY FAR the most disappointing dinner reservation process we have ever experienced. This material may not be published, broadcast, rewritten, or redistributed. Great idea for the Resort but poor management and execution. We will take your comments as our main improvement tools. A Hollywood vibe and glamorous design are the backdrop to every day and night spent in this tropical paradise. Make your grand entrance into the ultimate beachfront vacation, starring you. Just make sure whenever ordering drinks to request preferred bar labels! Been here 2 days so far. The porters were great. Thepotatopeeler hace 2 a. I also stayed at breathless last August and it was amazing. 94% of travelers recommend this experience. The resort features Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. He got us in. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Be sure they will be even more motivated. The best night for entertainment was the Queen tribute. But despite arriving early we ended up eating our meals in the dark. WTF! Overall, we had a great week and would be happy to return to this resort in the future. The food was so so. Where Hollywood meets Bollywood. 12:00 pm. You will get more bang for your buck. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. However, it did end promptly at 10:30. Planet Hollywood Adult Scene Cancun, An Autograph Collection Resort - All-Inclusive Costco Member Reviews 3.9/5 ( 238 Reviews ) Costco Star Rating 4.0 Star Hotel Carretera a Punta Sam, SM006 Mza 002 Lote 07-08, Zona Costera Zona Continental, Cancun, Quintana Roo, 77400, Mexico Your feedback is very important for us so we keep improving to offer even better experiences in the future. Overall, the room was very quiet, but there were three nights when there were weddings held on the upper floor above the Italian restaurant, which did mean that the music was quite loud. Another man was killed while lying in a hammock, while a person was shot dead and covered in a plastic bag, the prosecutors office for the state of Quintana Roo said. Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. We had raw burgers from Shores at lunch one day. So sit back, relax and feel like an A-lister. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. We are glad to know that our resort and crew exceeded your expectations. Another man was killed while lying in a hammock, while a person was shot. Hey, I was hoping someone who knows more or lives locally can weigh in on whats happening with the Planet Hollywood hotel at the moment. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. Didnt have one obviously because we were told you didnt need to make them. Just make sure whenever ordering drinks to request preferred bar labels! Barren Space Productions. This was a daily occurrence. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. Our chef was entertaining and great. This material may not be published, broadcast, rewritten, Once we didnt get in. And you dont get it unless you ask. Biggest issue is eating at their steak house. Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. We had raw burgers from Shores at lunch one day. Our check in was fast. There are very few places to eat during the day so we basically ate the same food everyday. Enjoy traditional pub food, themed trivia nights. The fresh coffee bar had long waits also. When you say the PCR testing is included with the stay, does it mean there is no extra costs?? Punta Sam, Carretera, Mza 002, Lt 7, Salinas, Costa Mujeres, Quintana Roo, Mexico, 77400, Room categories are not indicative of room views. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Once we didnt get in. You have arrived. Heres What You Need To Know About Planet Hollywood Cancun, Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on WhatsApp (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Check out my travel tips, tricks, and reviews on YouTube, Episode 93: My Clients Experience at First All Inclusive, Episode 92: Why Are Yall So Mad While Traveling, Episode 91: A Travelers Experience: First All-Inclusive Resort, a nice-sized bathroom stocked with Planet Hollywood branded toiletries, the lobby bar on the family side because it was decorated super cute and had a good vibe. Stars deserve to get pampered and that's what the STAR Class Bar is for! We are pleased to know that you enjoyed our facilities and activities. Stay in your stylish suite and dodge the paparazzi. Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. PHabulous regards, Jonathan Iriarte General Manager. Oh FYI we booked the adult side but the entertainment is all on the family side. Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. Lol! However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Costa Mujeres white-sand beach, lazy river, and four pools, Hollywood memorabilia, entertainment-themed facilities and amenities, Disco, daily and nightly entertainment, sports and activities, Access to neighboring Planet Hollywood Cancun, Planet Play ($) trampoline park and movie theater, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or. With stylish design, rain showers in spa-like bathrooms, private balconies and terraces, and optional swim-out semi-private pools, its the star quality you deserve. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. I did the "STAR PACKAGE" and I can tell you it wasn't worth it. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. The wait to experience Planet Hollywood Cancun was well worth it, and I cannot put into words how much this resort offers for every type of traveler, age group, and personality. We hope to receive you again very soon. Filling the barren space in our lives. I booked & paid for the 2 queen bed swim up & thats what I expect. Yonathan is the best! The beach servers were the friendliest. See more questions & answers about this hotel from the Tripadvisor community. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Plus, you'll also enjoy an unspoiled beach, lush mangroves, themed experiences, and Hollywood memorabilia during your stay! There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. We ordered all 3 desserts to try them all. The meal was great. We enjoyed the Lazy River and playing Bingo. [removed] Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. This is a perfect resort for groups of friends and families that are looking for an all inclusive resort with a Cancun/Vegas feel. You must take the test no more than three days before your flight. Make your reservations days in advance. Worried about him. I could go on to call out other missteps by the front desk and butlers but why bother. 5. Yes, free parking is available to guests. Pay the extra for the star class upgrade. I cant say for certain but I really believe that we were served watered down drinks. Decide which restaurants you want to eat and what day. I could go on to call out other missteps by the front desk and butlers but why bother. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. This is the version of our website addressed to speakers of English in the United States. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. How easily could my kid get alcohol? Mutual Fund and ETF data provided by Refinitiv Lipper. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,932 reviews #13 of 20 hotels in Costa Mujeres Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 011 44 20 3027 4841 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! However, As of 1/1/22, the PCR test at Planet Hollywood Cancun is $90 and the Viral Antigen test is $35. The lazy River was so fun for our family of 10. If you go early you will have less wait time. Make your grand entrance into the ultimate beachfront vacation, starring. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials and manicures and pedicures. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. If the system detects something that potentially contradicts our. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. Our room was in excellent condition and cleanliness. Bottom line is save your $$ and just tip well to the other employees. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. We ended up getting that fixed on day 3. There are two sections to the all-inclusive resort complex where you can vacation like a starthe family side and the Adult Scene side. Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. We only had help from staff once. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. Red flag says our whole stay. We are not Star Class and have had no issues getting into them. Cookie Notice The beach was beautiful. Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. Ill start off by saying that this is my first time writing a review about my vacation experience. But Planet Hollywood Cancn, the brand new, five-star, Autograph Collection All-Inclusive Resort, may have to be added to that list. Punta Sam, Carretera, SM 006, Mza 002, Lote 7-8 . Room types may vary. The popular Mexican resort town has seen an uptick in violence in recent months. And you dont get it unless you ask. more. The subpar parts: Our room was not great. Be careful (per Sunwing Website) included in Star. Fingers crossed. Besides a couple of waiters at the So Cal restaurant, service was not up to par. Enjoy fresh oven-baked pastries, cappuccinos, and espressos in this laid-back and cozy caf perfect for reading a book or socializing with friends and family. Such as homicide, kidnapping, carjacking, and epic night clubs in easy reach I! 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Opinion of a Tripadvisor member and not of Tripadvisor LLC all Tripadvisor reviews this. Any of the restaurants but the entertainment is all on the family side relax more so than turning.. Has seen an uptick in violence in recent months you must take the test no more than three before!
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